By Numed, Inc
As a Premium Full Service customer of Numed for over two decades, one customer has relied on us for comprehensive imaging support—including equipment, staffing, and technical expertise. When they began experiencing significant delays in MRI scheduling, they turned to our trusted partnership to find a way forward.
At some of their busiest sites, patient backlogs stretched as far as 7 to 9 weeks, creating a critical barrier to timely care. These delays didn’t just affect workflow—they impacted patient outcomes. The need for a fast, effective solution was clear.
The Challenge: A Growing Backlog and Delayed Patient Care
With demand for MRI scans increasing and available time slots already maxed out, this Facility was facing growing pressure. Imaging staff were working hard, but the traditional workflow couldn’t keep up. Patients waited weeks, sometimes months, for critical diagnostic exams—putting stress on both the clinical team and the patients they serve.
Recognizing this, Numed proposed a strategy centered around targeted technology upgrades to their MRI systems.
The Solution: AI-Driven Imaging with Resolve Boost
The solution came in the form of Resolve Boost™*, an AI-based technology designed to enhance MRI scan speed and image quality. This upgrade required not only advanced software but also improved hardware—both of which Numed provided.
Because Numed already managed the MRI systems, our team was able to implement the upgrades quickly and efficiently. We coordinated with the Facility and staff to adjust scheduling, provided thorough training, and supported a smooth on-site rollout.
This was a new implementation of AI across this Facility’s MRI systems, and our collaborative approach helped ensure minimal disruption during transition.
The Results: A 95% Increase in Efficiency and Dramatically Shorter Wait Times
The impact of Resolve Boost was immediate:
- Efficiency increased by 95%
- Patient backlog was reduced from 7–9 weeks to as little as 1 day
- Some locations now offer next-day availability for MRI scans
- Exam times dropped from 45 minutes to 30 minutes or less
- Sites are now able to scan more patients per day while shortening overall hours of operation
Beyond the metrics, the changes improved both the patient and staff experience. Shorter scan times, better image quality, and a streamlined workflow all contributed to higher satisfaction across the board.
Strengthening a Long-Term Partnership
This success not only addressed an immediate operational challenge—it also reinforced a 30-year relationship. Our ability to anticipate needs, deploy advanced solutions, and deliver real-world results has once again positioned Numed as a trusted partner in imaging innovation.
While AI adoption in medical imaging is still growing, this project has set a powerful precedent. This success story demonstrates what’s possible when technology and expertise come together to meet clinical demand—without compromising quality or care. *Resolve Boost™ is a trademark of Siemens Healthineers.